Refund policy

Every piece from aw. is made with a lot of care, and we hope you love what arrives. Because of how we work, all sales are final- we're not able to offer returns, exchanges, or refunds for things like sizing or a change of heart, so please take a moment to look over the product details before you order.

If Something Arrives Damaged

If your piece gets damaged in shipping, that's on us to make right, and we'll gladly send you a replacement. Here's what we need:

• A DM from you within 3 days of delivery, so we can catch it in time.
• Your order number and a couple of photos of the damage, so we can sort it quickly.

We're always happy to help if you reach out within that window- just know that after 3 days, we won't be able to offer an exchange.

Everything Else

Outside of shipping damage reported within those first 3 days, all purchases are final. We know that's not always what people want to hear, so thank you for understanding:)

We're Here

If anything arrives damaged, DM us at [@the.aw.archive] with your order number and photos, and we'll take it from there!